Creating growth through user retention
We are experts in user centred UX design and development for organisations that want to create and launch a new subscription, loyalty or membership product or already have an app or product in place that needs improving to optimise its functionality for the end user.
What we do
How can we help?
Three types of service
Our work on UX/UI led mobile & web apps, loyalty programmes and membership portals falls into three types of service.
Start
Start from scratch and build a prototype to test a concept or take a MVP to market.
Review
Review and simplify existing user journeys and functions.
Scale
Scale existing products into new verticals and markets.
Our higher retention, less churn process
How we do it
Our attention and focus from the outset is always on user research to understand how we can improve the experience of existing users to maximise engagement, retention, and satisfaction.
Get to know your customer
Understanding your business goals, project goals and your audience. Uncover the opportunities, initial direction and a project roadmap.
Tried and tested with your audience
Combining the user research, business goals and project goals we create a pilot for further research and/or client feedback through usability testing.
User focused designs
Only when we have the thumbs up from you and your audience do we develop, design and build the product to make the user experience as smooth and effortless as possible.
Easy to manage applications
Bring the new, or updated, product to market and test to iron out any wrinkles. Launch with confidence from day one.
The launch is just the beginning
To make sure that your product remains user-centred we continue observing and talking with your users post launch.
What we love working on
Mobile & Web Apps. Membership Portals. SaaS. Websites.