Specialists in user engagement, retention and satisfaction

You need to connect with your customers, clients, and users online. We help you navigate your digital world through deep user research to help you understand the behaviours, needs, and preferences of your audiences. Our human approach allows you to unpick your customers’ challenges, and how they consume your content and engage with your brand. The result? The freedom to create digital experiences, websites, and products you know will convert.

Meet the Team

Hancock and Rowe was formed to combine a passion for creating digital products with our desire to liberate our family and our clients from an outdated approach to design and work.

Jason Hancock

Founder / UX Director

Leading user experience strategy and design, Jason challenges businesses and organisations to put their users first and consider them at every touchpoint.

Katie Hancock

Founder / Creative Director

Specialising in branding, Katie is dedicated to designing and delivering digital projects with meticulous detail, from initial briefing to seeing your website or app launch in the wild.

Collaborating with industry greats

We’re proud to partner with the best specialists in the business of digital design. From SEO to web development and illustration to motion graphics, we have long-standing relationships with a network of experts who elevate every project.

  • Nichola Geer

    Photographer

  • Tom Crewe

    SEO Specialist

  • Emma Tobin

    Graphic Designer

  • Ross Falconer

    Developer

  • Loris Clements

    Strategist

  • Dianne Perry

    UX / UI Designer

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